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REVIEW OF MERLIN STANDARDClick here for further information

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About Merlin

The Merlin Standard has been designed to recognise and promote sustainable excellence within supply chains and provide guidance to those seeking to achieve it. It is built upon four fundamental and integrated principles; supply chain design, commitment, conduct and review. These principles have been designed to examine key areas of the relationship between a prime contractor and its supply chain partners.

The aim of the Standard is to encourage excellent supply chain management and within this to ensure fair treatment of partners and subcontractors by Prime Contractors, to support development of healthy, high performing supply chain.

The Merlin Standard was developed over 2 years by the Department for Work & Pensions (DWP), in collaboration with representatives of the welfare sector in response to concerns raised by providers operating as subcontractors over fair treatment by prime providers.

The Standard is designed to champion positive behaviours and relationships to achieve successful, high performing supply chains. . It was launched at the beginning of 2012 with the first assessments taking place in the Spring of that year.

Although produced with the active involvement of the welfare sector, the Standard is generic by design and applicable to any organisation delivering on a contract through a supply chain.

The vision for the Standard is to ensure that it is established as an exemplar of best practice supply chain management across public, private and third sectors in the UK and Internationally.

The Merlin Standard provides a benchmark which recognises and promotes sustainable excellence.

Assessments and accreditation service is delivered by emqc Ltd, an independent service provider.

The Download section (on the right) should provide you all the information you need to start your Merlin journey. If you have any questions, or you would like someone to contact you about the Merlin Standard and / or the assessment process, please email

About Assessment Services

Assessment Services Ltd are a global leader in organisational improvement and assessment who work in partnership with Government and other Agencies to help deliver accreditation services for high quality, performance-enhancing national and international standards including: The Merlin Standard, the matrix Standard, Customer Service Excellence, and SFEDI.

As a ‘Limited by Guarantee’ company, emqc have grown consistently over the last 20 years, generating sufficient surpluses to invest in development projects to further support our clients.

Prime Contractors are assessed and accredited against the Merlin Standard through emqc who are the body contracted by the Department for Work and Pensions (DWP) to manage this service.

Assessment Services has a team of over 20 quality assured Assessors including a team of four Lead Assessors who support Prime Contractors to understand the requirements of the Merlin Standard.

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